Privacy Policy

Future Easy ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the Future Easy: Repair Services App and visit our website futureeasy.co.in. By using our services, you consent to the collection and use of your data as described in this policy.

1. Information We Collect

We collect different types of information to provide you with the best experience, including:

A. Personal Information

Name, email address, phone number: Collected when you sign up or request services through the app or website.
Location data: We collect your real-time location to connect you with the nearest technician.
Service history and preferences: This includes details about the services you’ve requested, to help us tailor future recommendations.

B. Automatically Collected Data

Device information: Information such as IP address, browser type, operating system, and device model when you access our app or website.
Cookies and tracking technologies: We use cookies to enhance your user experience on our website, such as remembering your preferences.

2. How We Use Your Information

The information we collect is used to:

Provide and manage our services: Including scheduling repairs, contacting technicians, and providing customer support.
Improve our services: We analyze user feedback and activity to enhance the app’s functionality and your overall experience.
Send notifications and updates: You’ll receive communications related to the status of your service requests, promotions, and app updates.
Marketing purposes: We may send targeted advertisements based on your location or past services used.
Legal purposes: We may use your data to comply with applicable laws and regulations.

3. Sharing Your Information

We value your privacy and only share your information in the following circumstances:

With service providers: We share your information with trusted technicians and third-party service providers who need it to perform services.
With consent: We may share your personal information with other parties when you provide your explicit consent.
For legal reasons: If required by law or to protect the rights, property, or safety of Future Easy, our users, or others, we may share your data with government authorities.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes:

Encryption: All sensitive data (like payment details) is encrypted during transmission using secure protocols.
Secure servers: Data is stored on secure servers with access limited to authorized personnel.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: If your information is incorrect, you can ask us to update it.
Deletion: You can request the deletion of your personal data under certain circumstances.
Opt-out: You can unsubscribe from marketing emails at any time by following the opt-out instructions in the email.

6. Third-Party Services

Our app and website may contain links to third-party websites (e.g., Instagram, Google Analytics) for marketing and performance analysis. Please note that this Privacy Policy applies only to data collected by Future Easy. We are not responsible for the privacy practices of third-party websites.

Social media: If you engage with our Instagram page futureeasy, Instagram’s privacy policies will apply.
Analytics tools: We use third-party tools such as Google Analytics to analyze website traffic and improve the user experience.

7. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality: Cookies help us remember your preferences and optimize your browsing experience.
Analyze website performance: Using tools like Google Analytics, we track visitor behavior to understand how users interact with our website.

You can choose to disable cookies through your browser settings, but this may impact the functionality of our website.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes through the app or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:

Future Easy

Website: futureeasy.co.in
Email: support@futureeasy.co.in
Phone: +91 77389 01613